TESTIMONIALS

Client:
Dear Marty,
Someone tried to break in my house last night. They did not get in, but the handle of the Lepage door was broken…I need to do this today if possible…
Carol

Marty:
Hi, good morning, I’m in San Francisco. Please call my office 514-486-4635 ask Linda to send our service man JF to see what parts are broken. Hopefully, he has what he needs to fix it.
Let me know.
Marty Cooper

Client:
Hello Marty,
I did just that and your staff were AMAZING!! They are polite, helpful and knowledgeable. Not only did they make sure exactly what was needed but someone was sent over promptly. You can be proud of them!
Great Job! Enjoy your holiday!

Carol

May 2015

Thank you so much for your prompt attention to my request. However, why should I be surprised, one receives only first-class service when one deals with Martin Industries!

Best regards,

Elizabeth

May 2015

Marty,
I have to say it is lovely doing business with you.
Your people are attentive and efficient.
There are no guarantees that your windows will be perfect but it doesn’t matter because I know your team will take care of me.
This level of service is what causes me to blab to the world, where they need to get their windows (and I am not alone).

Tina

APRIL 2015

To Martin Industries :

I want to thank you for a great job well done!
We decided to replace all of our windows and many friends of mine had warned me of how messy and dirty my house would be.
I was a little worried but when your crew came to do the job we were just amazed at how professionally everything was done. Each day you left the house the same way it was when you came in. It was so clean and you put everything back into place , the crew was really great they worked with excellency and have great energy.
Our wood windows are just fantastic with the finish just perfect.
We are very happy indeed!
What else can I say but that I strongly recommend Martin Industries to all my friends.

Mimi Fay Mahar

Nov. 20, 2014

Marty,

I wanted to let you know how appreciative I am for the excellent work your team did during the installation of our new sliding doors.

Your installers were efficient and simply terrific – making this a stress-free experience for my family.

From meticulous measurements and attention to details to sparkling cleanup, the installation highlighted the outstanding craftsmanship and conscientious nature of your company.

And the sliding doors not only look wonderful but have clearly made a difference in reducing the coldness of the room.

I will be sure to recommend you to anyone looking for windows or doors.

A big THANK YOU to everyone!

Noah

OCT. 2014

Good morning,

Just wanted to thank you for sending the gentleman to make the repairs this morning. He was early which was perfect, very personable and polite. He repaired the cement grout at the front door, and for the upstairs windows that didn’t lock, he showed me that the top portion of the window must be completely closed for the bottom portion to lock. Simple enough as I wasn’t aware that the top windows even opened.

So all that is left is to replace the side light window.

Thank you again for your great after sales service and I look forward to hearing when the side light window will be replaced.

Have a great long weekend.

Best regards,

Donna

Dec. 2013

My husband and I are exceptionally pleased with our new doors.  They gave us a very fair price and it was by far the most stress-free and hassle-free renovation experience we have ever had.

The installers were professional, polite and efficient, and they paid close attention to detail.  And as an added bonus, they cleaned very thoroughly before they left.

All in all, we were very impressed.  We would certainly hire Martin Industries again and we would recommend them to anyone.

Erin

July 2013

We recently had Martin Industries replace 4 windows in our home. The largest measured 47” x 100” and was located on a wall in the middle of a stairway.

What appeared to me to be a daunting task, of removing the old window and installing a new window of the same size, was handled with professionalism and ease by Marty and his team.

A very special thanks to the installation crew, they were outstanding, they did a fantastic job on both removal and installation.

Where once we were struggling to open our windows they now open with ease and look fantastic.

Thanks, Marty !!

Irvine Avenue,
Westmount, QC

Carol Guidry

June, 2013

Qualité Excellent.

We had windows installed by Martin Industries right on schedule. The quality of the windows is superb. The installation is above par. The installers were polite, clean, efficient.

We had windows installed in the fall of 2012 by another well-known company. Had to chase after them even though they promised 6 weeks.

Claude of Martin (Industries) said 6 weeks and that was exactly how it was. From Claude to Marty to the installation crew I give them a 10 plus.

Thanks, guys.

Mrs. O'Donnel

March 7, 2013

I’m a satisfied customer.
I’d selected Martin Industries to replace my front windows.
In the process I found them to be competitively priced, friendly, accessible and reliable.
The outstanding aspect, however, was the installation. Their team of expert installers worked fast, smart and clean. They were good-natured guys who truly cared about the quality of their work. A rare experience!

Cordially,

Kalman

Feb 12, 2013

Dealing with Marty and his whole team at Martin Industries has been a real pleasure. Not only do we have a beautiful new door but we received first class service from the first appointment right through to the installation.

The installers were meticulous as if they were working in their own homes! We couldn’t be happier with the whole experience.

Thank you very much.

Lorne Mayers

Dorval, Qc.

Nov. 28, 2007
M. Cooper, President
Martin Industries

Marty,

When exceptional work is completed professionally in a conscientious manner, on time and of high quality, it is only fitting that the customer should let this high level of satisfaction be communicated to those involved.

From your expertise and recommendations at the time of your initial visit, Marty, to our cottage on Dorval island, to the tremendous and patient assistance of Jonathan Kizner and Linda of your sales and support staff through to the installation of the windows and the logistics involved by your crew, we have only superlatives to express our complete and total satisfaction in the Lepage windows themselves and the manner in which the whole project was executed.

We only wish that we had more windows to replace. What a team effort! All of you… Take a bow. May the years ahead continue to be successful for you and your enterprise.

Thanks again,

Peter & Shirley Yeomans

Hi David,
I cannot say enough about the service I received today from your company.  As you could tell I was in a complete panic.  The service person you sent (J.P. ?) was amazing.  He opened up the window frame and once that was done we could see the source of the water problem, which we think is most likely the upstairs balcony leaking water through that window area.

He waited for me to get back home and also for the roofer to arrive so that they could discuss.

As you know I am going out of town and was ready to cancel my trip, the timely service was greatly appreciated and I am now able to go.

Thanks again,

Susan

Hi Marty,

I hope that this e-mail finds you well. I’m not sure if you remember me because it has been a long time since Martin Industries replaced our windows and front door (2016). At the time, we were fostering a child and things were very hectic. I was distracted, and I never took the time to write and thank you for everything. We truly appreciated the personalized service, the professional work and the excellent quality of the windows and door installed. Your crew was meticulous, they did everything in such an organized and tidy manner and the experience as a whole was seamless. We have received many compliments and we always rave about our experience with Martin Industries. We have referred your company whenever possible.

Again, I just wanted to thank you for such a positive experience. You obviously take pride in your company and it really shows.

Take care and I wish you all of the very best.

Jennifer Heaps

This spring, we solicited competitive bids for a set of 7 windows for our rear sun-room and we chose the low bidder Martin Industries and we are very glad we did. The quality and thoroughness and attention to detail we experienced from Marty Cooper and his installation team were outstanding. We are beyond pleased. As a result we contracted with Martin Industries to replace our aged front door with a new top of the line model and again the quality and workmanship has been superb. Thanks to Marty and his team led by Justin. First class work which merits 5 stars out of 5.

Keith and Nicole Carrier, Westmount, Quebec.

 

Best regards and many thanks once again

Keith and Nicole

Keith & Nicole

Hello!

 

Thank you again for your prompt response to my request earlier this week. Roy showed up at exactly 10am and was very professional. Turns out a part in the window’s mechanism was broken but Roy managed to fix it and he took the opportunity to grease the other windows as well, so I wanted to express my gratitude for swiftly addressing my problem and going beyond. Please be sure to send me the invoice for his work.

 

I was happy to see the quality of your company’s service has not changed over the years. I will make sure to keep you in mind the next time I have work to be done on my windows. 🙂

 

Thanks!

Mélanie

Mélanie